Clients & Partners

North American Stainless

Synaptic created a mobile app to allow managers that are constantly on-the-go, working in the company's many manufacturing buildings, to approve special requisitions for on-site contractors. This mobile app ties into their existing Domino database approval workflow system, but now they no longer have to get back to their offices to give approvals - adding convenience and speeding up this time-sensitive process. This mobile web application was built using XPages and jQuery Mobile, and integrated with MS SQL data.

Amtrol, Inc.

Synaptic redesigned the public website of Amtrol Inc., the nation's leading manufacturer of hot water heaters and water system solutions, to incorporate the company's extensive product catalog. The new site offers different user experiences to Amtrol's diverse constituents, including homeowners, professional installers, distributors, and sales representatives. In addition to the public website, Synaptic developed multiple secure extranets for use by Amtrol business partners and administrators.

Planned Giving Group of New England

Synaptic redesigned the Planned Giving Group of New England's public website for improved look and feel and cleaner and more intuitive navigation. PGGNE is a non-profit association of over 400 charitable gift planning professionals representing the New England states of Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island and Vermont.

Giga Information Group

Synaptic developed the original site for the Giga Information Group to provide its clients with technical information, analysis, and advice. "Fastest growing company in their business segment, due in part to the award-winning Internet interface." The site has since been superseded.

BlueCross BlueShield of South Caroline + Companion Information Management Resources

Synaptic developed a set of eight websites for Blue Cross Blue Shield of South Carolina and its subsidiaries (including Companion Information Management Resources). They use these sites both to publish information to their customers and offer web access to resources such as personal account information and an online directory of providers.

Sonesta International Hotels Corporation

The Sonesta International Hotels Corporation uses its website to publish information about its destinations and properties, as well as to invite, accept, and process reservations online. The Sonesta.com web site generated online reservations sufficient to yield a positive ROI within three months of operation. The site has been featured on the IBM Travel and Tourism site as a case study "Interliant Web Solution Lets Sonesta Focus On Guests, Not Web Management".

Sennheiser USA

Sennheiser USA chose Synaptic to streamline their internal business processes using Domino for collaborative applications. Forms are now routed properly from department to department automatically, reducing the amount of basic form distribution work, which allows employees to contribute to more productive tasks. Sennheiser produces top-quality sound recording products and are particularly well known for their microphones and headphones.

State Street

Synaptic augmented State Street's Procurement Management System so that internal employees can now easily locate vendors with which the company has already done business. Employees can rate the vendors; ratings are averaged and presented on the web site to aid other employees in vendor selection.

Synaptic has created a web-based Project Tracking System for State Street's large IT department to track hundreds of internal projects. Project managers can create monthly status reports, automatically update projects with the latest budget information, and present senior management with graphical reports.

Synaptic designed, developed and implemented the intranet Mortgage Tracking Application for GL Mortgage Associates (GLM). This powerful and innovative business tool allows GLM to process mortgage applications faster and at much reduced cost. It automatically tracks each application as it traverses a complex and customizable workflow; multiple tasks run in parallel, with each task assigned to different people or functions. The system provides each user with an easy-to-use, prioritized "workbasket" listing the work which is waiting for his or her attention.

State Street Bank

Synaptic designed and developed the Software Distribution Intranet application for State Street Bank using Lotus Notes and Domino technology. This secure application automatically tracks who has received software updates to key applications within the bank. It will then notify users if a new update is available. In addition, management reports are automatically compiled in order to insure that the bank is in compliance with software licensing and distribution agreements.

State Street Bank

The State Street Bank AMAC (Account Maintenance and Control) Workflow Application automates the input and tracking of investor requests to enter foreign markets for mutual fund and securities trading. It automates escalation and online reminders and uses e-mail to route market-entry documentation to the client. The application automatically keeps track of over 50 different workflow rules for each of 80 diverse markets around the world. Changes to a particular market flow through the application, thus insuring that the most up-to-date information is always used during the account-opening process.

Facing History and Ourselves

Synaptic developed a web-based distance learning system for Facing History and Ourselves for their instructor-led workshops. Up until now, Facing History and Ourselves has presented these workshops in a classroom, face-to-face setting all over the U.S., as well as internationally. To extend their reach and impact, it was a logical move to use web technology to present these workshops, allowing them to reach more people. The Online Workshop is a self-service application that consists of a general template containing the workshop instructional materials, resources, and discussion areas. Facing History instructors use the template as the starting point for their workshop, selecting existing chapters and lessons, adding their own custom materials and writings, inviting attendees and providing them login information.

Cramer Productions

Cramer Productions is a marketing communications company which produces events/trade shows, direct marketing, interactive media, video, and print. They have a long list of high-profile clients, like Microsoft, PricewaterhouseCoopers, Lotus, Fleet, Fidelity, Compaq, and Motorola. This year they relied on Synaptic Communications to build the Cramer Tracker extranet; this system facilitates communications with clients by allowing Cramer's project team members to post materials and documents related to a particular project and have their customers use a web browser to securely access it all.

A key requirement was that Cramer's people would need to be able to set up a new Tracker as new projects are launched. Synaptic devised a simple web-based system where employees can create new Trackers that are customized for each of their clients. Cramer's project teams can then upload project documents, schedules, a dynamic list of project team members, plus project deliverables in all types of media formats (video, PDFs, sound files, graphics,...). When graphic files are uploaded to the system it automatically creates miniature thumbnail images to display in listings. The Cramer Tracker system is integrated with multiple databases and enabled to launch automatic email notifications.

Britemoon.net

Britemoon.net has chosen Synaptic to assist in developing their flagship product. Unlike bulk email services, or other partial solutions, Britemoon, is the industry's most sophisticated, intuitive, yet immensely affordable, email campaign management solution. No special training, technical expertise, or involvement of specialized IT personnel is required. Yet, despite this simplicity, Britemoon's functional capability far surpasses those of the most complex and costly campaign management systems which, to-date, have been the exclusive solutions for large Global 2000 corporations. Synaptic is developing Britemoon using Lotus Domino R5, Java, XML and other technologies. Britemoon was named Best Email Web Site of 2000 by the Web Marketing Association (WMA) and was a Finalist in MIMC Awards 2000.

Brodeur Worldwide

Brodeur Worldwide is a global team of public relations professionals. They provide the highest-quality client service through customized programs leading to measurable results. Synaptic built a web based Interview Scheduling application to help run Brodeur's core business of public relations. The application assists in the complicated task of scheduling dozens of executives with hundreds of reporters during a short period of time, such as at a trade show or other event. This workflow application is based on Lotus Domino technology with links to other back-end databases.

IBM Enterprise

IBM Enterprise was developed in order to improve customer relations between IBM and its major clients. This extranet application allows IBM to create secure, tailored web sites for their large customers such as Intel and Citibank. This Lotus Notes/Domino application easily creates new sites based on options chosen by IBM. It also allows IBM to quickly update the sites as soon as new content becomes available. The application also includes a unique management interface, called ESMI (Enterprise Sites Management Interface), to keep track of internal changes as well as feedback from web users. was developed in order to improve customer relations between IBM and its major clients.